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 Privacy Policy

Celadon Markets LLC – Privacy Policy

Effective Date: January 16, 2026
Contact Email: vendor@celadonmarkets.com
Business Entity: Celadon Markets LLC
Registered in: State of Minnesota, USA

Celadon Markets LLC (“Celadon Markets,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices and rights you have.

By using celadonmarkets.com, purchasing tickets, registering as a vendor, or attending our events, you agree to the practices described in this Privacy Policy.

 

1. Our Commitment to You

You are at the center of everything we do.
We aim to:

  • Handle your personal information with respect

  • Be transparent about how we use your data

  • Give you control over your choices

  • Protect your information with strong security measures

If we make significant changes to this Privacy Policy, we will notify you. If required, we will request your consent.

 

2. Who We Are

Celadon Markets LLC is the data controller for all personal information collected through:

  • celadonmarkets.com

  • Ticket purchases

  • Vendor registrations

  • Event participation

  • Customer support interactions

If you have questions about this policy, contact us at vendor@celadonmarkets.com.

 

3. What Information We Collect & Where It Comes From

We collect different types of information depending on how you interact with us.

3.1 Creating an Account & Buying Tickets

When you create an account, purchase a ticket, register as a vendor, or receive a transferred ticket, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Payment details (processed securely by third‑party processors)

  • Vendor business information

  • Ticket purchase history

3.2 Using Our Website

When you browse our website, we automatically collect:

  • IP address

  • Browser type and device information

  • Location (if enabled)

  • Pages visited and actions taken

  • Referring and exit pages

See our Cookies Policy for more details.

3.3 Customer Support

When you contact us, we collect:

  • Your contact information

  • Details of your inquiry

  • Any follow‑up communications

These interactions may be recorded for training and evidentiary purposes.

3.4 Social Media

If you interact with Celadon Markets through social media features, the platform may share certain information with us based on your settings.

3.5 Accessibility Needs

If you request accessibility accommodations, we may collect information related to your physical or mental health only with your explicit consent.

3.6 Children’s Data

We do not knowingly collect personal information from children under 13.
If a child’s information is collected for a specific purpose (e.g., youth vendor programs), we will obtain parental consent.

3.7 Event Images & Security

When attending events, your image may be captured through:

  • CCTV

  • Event photography

  • Event videography

These images may be used for safety, security, or promotional purposes.
You may object to marketing use (see Section 7).

 

4. How We Use Your Information

4.1 To Perform Our Contract With You

We use your information to:

  • Process ticket and vendor orders

  • Send confirmations and event reminders

  • Provide customer support

  • Allocate vendor spaces or seating

  • Notify you of event changes or important updates

4.2 For Our Legitimate Business Interests

We may use your information to:

  • Conduct market research

  • Improve our services

  • Request feedback or satisfaction surveys

  • Personalize your experience (e.g., recommending events you may like)

4.3 For Safety, Security & Legal Compliance

We may use your information to:

  • Prevent fraud, ticket scalping, or misuse

  • Protect our intellectual property

  • Ensure event security

  • Comply with legal obligations

4.4 With Your Consent

We may use your information to:

  • Send marketing emails, SMS messages, or push notifications

  • Provide location‑based services

  • Deliver tailored advertising

  • Process accessibility requests

  • Share information with approved commercial partners

You may withdraw consent at any time.

 

5. Who We Share Your Information With

We may share your information with:

5.1 Event Vendors & Sellers

Vendors and event partners may receive your information to:

  • Manage vendor spaces

  • Provide event updates

  • Fulfill event‑related services

5.2 Service Providers (Data Processors)

We work with trusted third parties who help us operate our business, including:

  • Payment processors (e.g., Stripe)

  • Cloud hosting providers

  • Email and communication platforms

  • Security and fraud‑prevention services

5.3 Commercial Partners

If you opt in, we may share your information with partners offering:

  • Travel packages

  • Promotions

  • Presale opportunities

  • Sponsor‑related benefits

5.4 Legal & Regulatory Authorities

We may disclose information when required by law or to protect our rights.

5.5 Business Successors

If Celadon Markets undergoes a merger, acquisition, or restructuring, your information may be transferred as part of the business assets.

 

6. Your Choices & Rights

6.1 Your Choices

Marketing

You can opt out of marketing communications by:

Cookies

You may opt out of cookies through your browser settings.

Location & Notifications

You can disable location tracking or push notifications in your device settings.

6.2 Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction or updates

  • Request deletion (“right to be forgotten”)

  • Restrict or object to certain processing

  • Request a copy of your data

  • Contest automated decisions

To exercise these rights, contact us at vendor@celadonmarkets.com.

We may need to verify your identity before processing your request.

 

7. How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your information, including:

  • Encryption

  • Secure servers

  • Access controls

  • Regular security audits

We retain your information only as long as necessary to:

  • Provide services

  • Meet legal obligations

  • Resolve disputes

When no longer needed, your information is securely deleted.

 

8. International Data Transfers

If your information is transferred outside the United States, we ensure it is protected through:

  • Standard Contractual Clauses

  • Binding Corporate Rules

  • Other legally approved safeguards

You may request details about these safeguards by contacting us.

 

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact:

Celadon Markets LLC – Privacy Office
Email: vendor@celadonmarkets.com

We encourage you to contact us first, but you may also reach out to your local data protection authority if applicable.

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